Data & Privacy

GT99 App Privacy Policy

Your personal data belongs to you. This page explains exactly what GT99 app collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.

Last Updated: January 2025

Your Privacy at a Glance

How GT99 App Handles Your Data

🔐
End-to-End Encryption

All data transmitted between your device and GT99 app servers is protected with industry-standard SSL/TLS encryption. Your login, payment details, and personal information are never sent in plain text.

🚫
No Data Selling

GT99 app does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the GT99 app ecosystem.

📋
Minimal Data Collection

GT99 app only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Your Right to Access

You can request a full copy of the personal data GT99 app holds about you at any time. We will provide it within 30 days of your request, free of charge.

🗑️
Right to Deletion

You can request that GT99 app delete your personal data. Subject to legal retention requirements, we will action deletion requests within 30 days of account closure.

📧
Marketing Opt-Out

You can opt out of GT99 app marketing communications at any time. Every promotional email includes an unsubscribe link, and you can also manage preferences directly in your account settings.

Please Read Carefully: This Privacy Policy explains how GT99 app collects and processes your personal data. By registering on GT99 app or continuing to use the platform, you confirm that you have read and understood this policy. If you have any questions, contact us at [email protected] before proceeding.

01 Who We Are

GT99 app is an online casino platform operated for players in Bangladesh. When this Privacy Policy refers to "GT99 app", "we", "us", or "our", it means the operator of the GT99 app platform accessible at gt99-app.app.

GT99 app acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how GT99 app handles your data, you can reach us at [email protected].

02 Data We Collect

GT99 app collects personal data in the following categories. We only collect what is necessary for the purposes described in this policy.

Data Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and verification
Contact Data Email address, mobile number Registration
Payment Data bKash / Nagad / Rocket account number Deposit and withdrawal
Transaction Data Deposit amounts, withdrawal history, bet records Ongoing platform use
Technical Data IP address, device type, browser, session duration Automatic on platform access
Usage Data Games played, pages visited, features used Automatic on platform use
Communications Data Support chat logs, email correspondence When you contact GT99 app support

GT99 app does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or responsible gaming obligations (for example, if you request self-exclusion).

03 How We Use Your Data

GT99 app uses your personal data for the following purposes:

  • Account Management: To create and maintain your GT99 app account, verify your identity, and manage your login credentials.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket. Your payment account number is used solely for transaction processing and is not stored on GT99 app servers beyond what is required for transaction records.
  • Platform Operation: To deliver the games, features , and services available on GT99 app, and to personalise your experience based on your activity.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised account access. GT99 app uses automated systems to flag suspicious behaviour patterns.
  • Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so that we can offer appropriate support tools.
  • Customer Support: To respond to your enquiries, resolve disputes, and improve our support services based on interaction history.
  • Marketing: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive marketing communications from GT99 app.
  • Platform Improvement: To analyse usage patterns and technical performance data so that we can improve the GT99 app platform over time.

No Automated Decision-Making: GT99 app does not make any decisions that significantly affect you solely through automated processing without human review. Where automated systems flag an account for review, a member of our team will assess the situation before any action is taken.

04 Legal Basis for Processing

GT99 app processes your personal data on the following legal grounds:

  • Contract Performance: Processing that is necessary to provide you with the GT99 app service you have signed up for, including account management, payment processing, and game delivery.
  • Legal Obligation: Processing required to comply with applicable laws, including identity verification, AML checks, and record-keeping obligations.
  • Legitimate Interests: Processing carried out for GT99 app's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Cookies and Tracking

GT99 app uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit GT99 app.

  • Essential Cookies: Required for the GT99 app platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options on GT99 app.
  • Analytics Cookies: Help GT99 app understand how players use the platform — which pages are visited most, where players drop off, and how features are used. This data is aggregated and anonymised.
  • Marketing Cookies: Used to deliver relevant promotional content to you on GT99 app. These are only active if you have consented to marketing communications.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of GT99 app and may prevent you from logging in or placing bets.

Third-Party Cookies: GT99 app's game providers may set their own cookies when you play their games on our platform. GT99 app does not control these cookies. Please refer to the relevant game provider's privacy policy for details.

06 Data Sharing

GT99 app does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: GT99 app shares transaction data with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are not permitted to use your data for any other purpose.
  • Identity Verification Providers: Where required, GT99 app may share identity documents with third-party verification services to confirm your age and identity. These providers are bound by strict confidentiality obligations.
  • Game Providers: GT99 app shares a session token and anonymised player identifier with game providers to deliver games on the platform. Your full personal details are not shared with game providers.
  • Legal Authorities: GT99 app may disclose personal data to law enforcement, regulatory bodies, or other authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or harm.
  • Business Transfers: In the event of a merger, acquisition, or sale of GT99 app assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

No Marketing Data Sales: GT99 app will never share or sell your personal data to third-party advertisers, data brokers, or marketing companies. Any promotional communications you receive will come directly from GT99 app and will only be sent with your consent.

07 Data Retention

GT99 app retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:

  • Account and Identity Data: Retained for a minimum of 5 years after account closure to comply with AML and regulatory record-keeping requirements.
  • Transaction Records: Retained for a minimum of 5 years after the date of each transaction.
  • Support Communications: Retained for 3 years after the last interaction, to support dispute resolution and service improvement.
  • Marketing Preferences: Retained until you withdraw consent or request deletion, whichever comes first.
  • Technical and Usage Data: Retained in anonymised, aggregated form indefinitely for platform analytics. Identifiable technical data is deleted within 12 months of collection.

When data is no longer required, GT99 app securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Data Security

GT99 app takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

  • SSL/TLS Encryption: All data transmitted between your device and GT99 app is encrypted using industry-standard SSL/TLS protocols.
  • Secure Password Storage: GT99 app never stores your password in plain text. Passwords are hashed using a strong one-way algorithm before storage.
  • Access Controls: Access to personal data within GT99 app is restricted to staff who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
  • Regular Security Audits: GT99 app conducts regular security reviews and penetration testing to identify and address vulnerabilities in our systems.
  • Incident Response: In the event of a data breach that poses a risk to your rights, GT99 app will notify affected players promptly and take immediate steps to contain and remediate the breach.

Your Responsibility: GT99 app's security measures protect data on our end, but you also play a role. Use a strong, unique password for your GT99 app account, do not share your login credentials, and contact us immediately at [email protected] if you suspect unauthorised access to your account.

09 Your Rights

As a GT99 app player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

  • Right of Access: You can request a copy of all personal data GT99 app holds about you, free of charge.
  • Right to Rectification: If any of your personal data held by GT99 app is inaccurate or incomplete, you can request that we correct it.
  • Right to Erasure: You can request that GT99 app delete your personal data. This right is subject to legal retention obligations — we cannot delete data that we are legally required to keep.
  • Right to Restrict Processing: You can ask GT99 app to pause processing of your data in certain circumstances, for example while a dispute is being investigated.
  • Right to Data Portability: You can request that GT99 app provide your personal data in a structured, machine-readable format so that you can transfer it to another service.
  • Right to Object: You can object to GT99 app processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though we may be able to demonstrate compelling grounds to continue.
  • Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

How to Submit a Request: Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We may need to verify your identity before processing your request. GT99 app will not charge a fee for data rights requests unless they are manifestly unfounded or excessive.

10 Children's Privacy

GT99 app is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use GT99 app.

If GT99 app becomes aware that personal data has been collected from a minor, we will immediately close the account, delete the data, and — where applicable — report the matter to the relevant authorities. If you believe a minor has registered on GT99 app, please contact us at [email protected] immediately.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms including GT99 app.

11 Marketing Communications

GT99 app may send you promotional emails, SMS messages, and in-app notifications about bonuses, new games, and platform updates. We will only send marketing communications if you have opted in during registration or through your account settings.

  • You can opt out of marketing emails at any time by clicking the unsubscribe link in any GT99 app promotional email.
  • You can manage all marketing preferences — including email, SMS, and push notifications — directly in your GT99 app account settings under "Communication Preferences".
  • Opting out of marketing communications will not affect transactional messages such as deposit confirmations, withdrawal notifications, and security alerts. These are sent regardless of marketing preferences as they are necessary for account operation.
  • GT99 app will not share your contact details with third-party marketers. All promotional communications come directly from GT99 app.

12 Changes to This Policy

GT99 app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players by email and display a notice on the GT99 app platform for at least 7 days following the update.

The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Continued use of GT99 app after a policy update constitutes your acceptance of the revised terms.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way GT99 app handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 24 hours.

  • Email: [email protected]
  • Subject Line: Use "Privacy Enquiry" for faster routing to our data team
  • Live Chat: Available 24/7 through your GT99 app account dashboard
  • Response Time: Within 24 hours for email; typically under 5 minutes for live chat

Data Rights Requests: For formal data rights requests — such as access, deletion, or portability — please email [email protected] with the subject line "Data Rights Request". Include your registered email address and a description of your request. We will verify your identity and respond within 30 days.

Safe and Secure

Your Data Is Protected — Play with Confidence on GT99 App

GT99 app uses bank-grade encryption and strict data policies so you can focus on what matters — enjoying your favourite games. Join thousands of players who trust GT99 app every day.